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Current Vacancies

Sales

Sales Executive

Eglinton

Job Ref
SE - 13.08.2019
Location
Eglinton

Are you a results-driven sales professional seeking an exciting, new challenge? If so, read on:

Donnelly & Taggart, Eglinton deals in high-quality vehicles and offers a range of vehicles to meet all tastes. We are now looking for a Sales Executive to join our team in Eglinton to help and advise customers on our range of vehicles.

This is a brilliant opportunity to increase your experience in the motor industry and take on an engaging role where you’ll be rewarded for your successes.

As a Sales Executive, you will maximise sales of our range of products and services.

Once you’ve developed in-depth product knowledge you’ll develop sales, advise customers on the products that best suit their needs and facilitate repeat business by building strong, long-lasting relationships.

Interested? To be considered, you’ll need:

- Experience in a customer service / sales role. Ideally, you’ll have previous motor trade experience, but this isn’t essential.
• Have the ability to deal with, and present to business users at all levels
• Must have a proven track record in high level sales and customer satisfaction;
• Must possess strong presentation and communication skills;
• Must be organised, administratively competent and dedicated to achieving results.
• Should have a working knowledge of Microsoft Office packages (Outlook, Word, Excel),
• A full driving licence is essential for the position.

This is a full time role.

Benefits.
• Our new working rota includes just one late evening to 7:30pm.
• A sales executive basic salary of £18k with an OTE of £35k (additional earning potential available)
• Personal Company car
• Company pension provision
• Life insurance cover
• Company Health & well being package which includes membership of Kingsbridge hospital Diamond club.
• A training path delivered through the Donnelly Group training academy
• 30 days annual leave

Function
Sales
Status
Full Time
Type
Permanent


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Service

Volkswagen Service Advisor

Eglinton

Job Ref
SA - 19.08.19
Location
Eglinton

Donnelly Group, Eglinton have an exciting role for a Volkswagen Service Advisor. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.
Working with our established Service team you will act as a reliable and efficient point of contact for customers, ensuring exceptional customer service through excellent communication and relationship building. You will welcome customers to the department, organise department bookings for service and schedule work for our Service Technicians.

The role also involves prospecting for service work to encourage customers to avail of special offers available and carrying out customer follow up calls to build customer loyalty. This role requires you to promote the service facilities and encourage repeat aftersales ensuring that the customer is dealt with professionally every time.

Who Are We Looking For?
Essential criteria:
• Previous working experience within a customer facing environment, minimum 12 months required.
• Excellent organisation and time management skills;
• Computer Literate;
• Possess a good work ethic;
• A full driver’s licence as driving duties is involved.

Desirable Criteria: (Not essential however may be used to facilitate shortlisting)
• Previous experience within the automotive industry;
• Knowledge of vehicle parts;
• Working knowledge of Kerridge;
• Previous working experience with targets and selling.

Other Information:

• Core Hours: 40 hours per week (Monday to Friday) and Saturday on a rota basis.
• 30 days holidays (20 annual, 10 public)
• Access to Healthcare plan
• Automatic Enrolment in the Pension Scheme;
• Automatic Cover with the Company Life Cover plan;
• Manufacturer Training Programmes

Function
Aftersales
Status
Full Time
Type
Permanent


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Parts

TBC Ltd - Parts Supervisor

TBC Ltd Dungannon

Job Ref
TBC/PS-19.08.2019
Location
TBC Ltd Dungannon

Job Role:
Reporting to the Head of procurement the successful candidate will be a key member of TBC Ltd and will specialise in the maintenance of a busy Parts department within a busy manufacturing environment.

Role Summary:
You will be responsible for the smooth operation and supply of parts to a busy production line ensuring that key KPI’s are met and that production is supplied with the correct parts on time.
• Accurately identifying all the parts required for the completion of a vehicle conversion to reduce labour time on picking the components of a conversion.
• Liaising with the production manager to ensure production picking is optimised.
• Issuing of parts and components to each conversion accurately and within an agreed time frame ensuring minimum production downtime;
• Stock Control Management ensuring stock levels are accurate.
• Stock value levels are optimised and reduced to maximise stock turn.
• Constantly improve parts stock turn through optimisation of parts stock.
• Process parts orders efficiently within ISO Standards.
• Managing of parts store area and supervising staff in the parts store area;
• Reduce and control stock within the department;
• Contributing to departmental compliance of company policies and guidelines;
• Ensuring parts department is tidy and parts are stored in a quality preserving manner;
• Carry out perpetual stocktakes and full stocktakes as required;
• Ensure parts deliveries are accurate and damage free and processes put in place to return damaged items to obtain credit;
• Return of faulty parts to the manufacture ensuring credits or replace parts are received:
• Ensuring parts are booked onto the system correctly i.e. price and quantity;
• Other duties and administration as required to fulfil the post.

Other Information
• Hours of Work: Monday to Thursday 8.00am to 5.00pm and Friday 8.00am to 2.00pm
• 30 days holidays (20 annual, 10 public)
• Access to Healthcare Plan
• Automatic Cover with Company Life Cover
• Employee Car Purchase Schemes


If you feel you met the criteria and are interested in being considered for this role then please apply

Closing Date for Receipt of Applications is: 02 September 2019

Function
Sales
Status
Full Time
Type
Permanent
Hours
Monday to Thursday 8.00am to 5.00pm and Friday 8.00am to 2.00pm


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Marketing

Marketing Assistant

Dungannon

Job Ref
MA-13.08.2019
Location
Dungannon

Donnelly Group require a Marketing Assistant. This role is based at Head Office in Dungannon, however travel to other Donnelly Group locations & events will be required. Reporting to the Head of Marketing, the employee will be responsible for proactively supporting marketing activities for all brands and Donnelly Group projects, working closely with the marketing team to achieve business and sales objectives.

Role Responsibilities
- Work on allocated brands and Group areas of responsibility as agreed with the Head of Marketing, actively plan and implement all marketing activity;
- Complete both internal & external Marketing Plans for allocated brands on a quarterly basis and communicate to relevant brand contact/team where appropriate;
- Attend meetings and updates with Sales Managers/Site Directors and manufacturers for allocated brands as and when required to discuss results and objectives going forward;
- Prepare for and contribute to weekly departmental marketing meeting to review campaigns, discuss plans and share ideas;
- Update and maintain Donnelly Group website (and manufacturer websites where applicable);
- Working with Head of Marketing to book all media & product placement bookings and updating maintaining quarterly marketing plans on Office 365;
- Allocate appropriate brand PO number at point of order with all suppliers;
- Review, code and approve invoices in a timely manner, querying any discrepancies with the relevant brand Marketing Executive or Head of Marketing;
- Monitor and obtain copies of competitor advertising and Donnelly Group advertising from available sources;
- Complete with the allocated brand Marketing Executive quarterly reclaims and pillar evidence for applicable manufacturers;
- Book, help organise & set up and attend off site trade shows and showroom events throughout the year;
- Provide regular management information where required;
- Ensure all queries are managed and dealt with / completed in a timely manner;
- Carry out all administrative duties in accurate and timely manner;
- Comply with all Health and Safety legislation to ensure safety and well being of self, colleagues, customers and visitors;
- Carry out ad hoc marketing requirements and team cover as and when required and as directed by the Head of Marketing to include attending Donnelly Group events and showroom events as and when required;
- As part of the marketing team, you may be required to work in accordance to the operational needs of the company. This includes flexibility during company events and other marketing requirements;
- Travel to the various Donnelly Group locations as and when required.

Person Specification
• Possess a second level qualification and/or degree in marketing or related discipline;
• One year experience in a marketing or related role (may include an undergraduate placement position);
• Ability to work as part of a team;
• Must possess strong IT & written skills, be able to pay close attention to detail, and work with a high degree of accuracy;
• Possess strong communication and organisational skills;
• Must be able to work on your own initiative;
• Full valid driving licence;
• It would be advantageous if the candidate had working knowledge in the Automotive Industry and/or a marketing role.

Other Information
Hours of work will be Monday to Friday 9:00am – 5.30pm
30 days holiday (20 annual, 10 stats)
Access to Health shield medical cash plan
Company Life Insurance
Company Pension Scheme

Closing Date is Friday 23rd August 2019

Function
Business Support
Status
Full Time
Type
Permanent
Hours
Monday to Friday 9:00am – 5.30pm


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Reception

TBC Receptionist with Administrative Duties

TBC Ltd Dungannon

Job Ref
TBC/RAD-13.08.19
Location
TBC Ltd Dungannon

The Job Role:
To ensure customers are dealt with in a prompt and courteous manner and the highest level of customer satisfaction is attained with both with internal and external customers. You will also provide a positive first impression of TBC. You will ensure customers achieve their particular objective when contacting the company.
Assist with general administrative duties in line with company policy and procedures whilst ensuring that all work completed complies with TBC, manufacturer and industry guidelines.

The Responsibilities:
• Answer telephone enquiries promptly and in the correct manner (refreshing and enthusiastic tone) using the TBC script of... “Good morning/afternoon/evening... TBC, my name is... how can I help”
• Record customer telephone enquiries on the manual log detailing the customer name, date and time, whom the call went to and additional customer comments. All calls must be recorded.
• Ensure messages are accurately recorded and relayed to the appropriate person / department.
• Calls must not divert back to switchboard, they must be offloaded as soon as possible to the appropriate recipient to free up the switchboard for calls.
• Ensure that department manager email a list of who is absent and when they are expected to return each day.
• Attendance recording for each site.
• Ensure that good relationships are maintained and developed with internal and external customers by meeting their requirements and exceeding their expectations.
• If the call is a complaint then it should be directed to the departmental manager and documented who it was transferred to.
• Organise and book travel arrangements
• You are required to assist in providing cover for bank holidays and over holiday periods.
• Comply with all Health and Safety legislation to ensure safety and well being of self, colleagues, customers and visitors.
• Ensure the maintenance of equipment and other materials.
• Ensure workstation area is kept tidy, free of clutter & clean at all times.
• Managing and distributing both internal and external post.
• Ensure correct postage per item is used.
• Provide tea and coffee to waiting customers as required.
• Complete other ad hoc duties as required.
• Complete general administrative duties as and when required such as the administration of the refrigerated vehicle delivery process and the vehicle rental process in conjunction with Proximo

Additional Responsibilities:
• Answering telephone / email queries from staff, customers and suppliers;
• General filing
• Assist sales administration

Skills and Competencies:
To be successful in this role, you will have:
• Be professional, friendly and polite
• Excellent communication skills with customers and staff.
• Judgement of the situation and use of appropriate communication skills when required.
• Pay close attention to administrative details, ensuring documentation is clear and legible.
• Work independently in a busy, active environment, managing own time and workflow effectively.
• Present a consistently professional image to all customers through attitude, behaviour and personal appearance.
• Broad understanding of the range of vehicles and products available [Training will be provided]
• Possesses excellent attention to detail;
• Possesses excellent IT skills including Excel;
• Excellent organisation and time-management skills;
• Ability to identify data and reporting needs
• Ability to multitask in a fast paced environment managing time and workflow;
• Build strong interdepartmental relationships, and pay close attention to the requirements of those departments.
• Carry out detailed checking of documentation;
• Confidently query and challenge information and documentation provided.

Other Information:
Fixed Term Contract for up to 12 months with the potential of an extension
Hours of work will be Monday to Friday 9:00am – 5.30pm
30 days holiday (20 annual, 10 stats)
Access to Health shield medical cash plan
Company Life Insurance
Company Pension Scheme

Closing Date - Tuesday 27th August 2019

Function
Business Support
Status
Full Time
Type
Fixed Term Contract
Hours
Monday to Friday 9am to 5.30pm


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Switchboard Operator

Dungannon

Job Ref
SBD-15.08.2019
Location
Dungannon

At the Donnelly Group we pride ourselves on the consistently high level of customer service we provide which starts the moment we receive a phone call from a customer, supplier or manufacturer. In order to support this aim we wish to recruit:-

x1 Full Time Switchboard Operator

The post holder will be responsible for creating a positive first impression of the Company, answering calls efficiently and effectively, directing callers to the most appropriate member of staff and taking messages when necessary.

We are looking for applications from enthusiastic and motivated candidates who have the ability to work under pressure and who have a background in customer service. Preference will be given to those applicants who have previous experience operating a busy switchboard.

Hours of Work: 9.00am – 6.00pm Monday to Friday

All candidates must be flexible and prepared to work additional hours when required to meet customer demand

Company Benefits:
• 30 days holidays per year (20 annual, 10 public);
• Automatic Enrolment in Life Cover;
• Automatic Enrolment in Company Pension Scheme;
• Access to Healthcare Cash Plan;
• Access to Employee Car Purchase Schemes.

The closing date for receipt of applications is 29th August 2019.

Function
Business Support
Status
Full Time
Type
Permanent
Hours
Monday to Friday 09:00 - 18:00


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Tyres

Tyre Specialist - Bangor

Bangor

Job Ref
TSB-14.08.2019
Location
Bangor

Donnelly Group, Bangor requires an experienced Tyre Specialist to join our busy tyre department.

The Donnelly Group Tyre Service Department sell tyres from all leading tyre manufacturers and service vehicles up to 5 tonne.
Working to manufacturers specifications and delivering excellent customer service is what we are all about.

The ideal candidate should have two to three years tyre technical fitting experience in a tyre fitting centre, be self motivated, possessing drive and ambition to achieve good results with the ability to work unsupervised. Wheel alignment experience would be desirable but not essential.

You will carry out checks on vehicle tyres and assess if they are fit for purpose according to current legislation. You will fit tyres according to vehicle requirements, customer specifications, and correct wheel fitting and torque procedure. Part of this role includes reporting faults and vehicle requirements noticed on your vehicle inspections.

A full driving licence is essential as driving duties will be required.

Full training will be given to IMI City & Guilds Level 2 in both Tyre Fitting and Wheel Alignment.

Other Information
• Hours of Work: Monday to Friday 8:30am to 5:30pm and Saturdays on rota basis.
• 30 days holidays (20 annual, 10 public)
• Access to Healthcare Plan
• Automatic Cover with Company Life Cover
• Employee Car Purchase Schemes


Closing Date for Receipt of Applications is: 28 August 2019

Function
Aftersales
Status
Full Time
Type
Permanent
Hours
Monday to Friday 8:30am to 5:30pm and Saturdays on rota basis


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Workshop

Volkswagen Service Technician

Eglinton

Job Ref
VST - 07.11.2018
Location
Eglinton

At Donnelly Group, we look for great people who share our passion for the Volkswagen brand. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.

As part of the Volkswagen brand family at Donnelly Volkswagen Eglinton, you’ll be part of an iconic world-leading brand portfolio. This opens up access to some of the world’s most famous vehicles, enabling you to continually develop your skills by training to achieve a full understanding of the latest vehicles and technologies.
As a technician, you’ll be responsible for the diagnosis, repair and service of the full range of brand products. You’ll also undertake vehicle road testing and will be responsible for ensuring vehicle parts are handled and stored appropriately. And of course, you’ll also play your part in ensuring that our customers receive great service, from start to finish.

We’re looking for great people who share our passion for our brands, so you’ll bring:
• Completion of an Advanced Level Apprenticeship in Light Vehicle Repair or equivalent BTEC or City & Guilds qualifications
• Your commitment to achieve a Volkswagen recognised qualification within an agreed timeframe
• A full UK Driving Licence
• Great communication skills with the ability to liaise with colleagues
• A high focus on continued development by adapting and learning new tools/techniques as needed, with a willingness to embrace change
• A mindset that prioritises health and safety matters

In return, you’ll receive a competitive salary and package, exceptional professional and personal development through our Donnelly Group Academy, to include full manufacturer training, which is unrivalled in the motor industry. With your skills and experience and our dedicated training and development programme, you’ll have everything you need to develop your technical skills to make your career with us a success.

Function
Aftersales
Status
Full Time
Type
Permanent


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Service Technician

Eglinton

Job Ref
STE - 22.01.19
Location
Eglinton

At Donnelly Group, we look for great people who share our passion for our brands. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.

You’ll be part of an iconic world-leading brand portfolio which opens up access to some of the world’s most famous vehicles, enabling you to continually develop your skills to achieve a full understanding of the latest vehicles and technologies.

As a technician, you’ll be responsible for the diagnosis, repair and service of the full range of brand products. You’ll also undertake vehicle road testing and will be responsible for ensuring vehicle parts are handled and stored appropriately. And of course, you’ll also play your part in ensuring that our customers receive great service, from start to finish.

We’re looking for great people who share our passion for our brands, so you’ll bring:
• Completion of an Advanced Level Apprenticeship in Light Vehicle Repair or equivalent BTEC or City & Guilds qualifications
• Your commitment to achieve a manufacturer’s recognised qualification within an agreed timeframe
• A full UK Driving Licence
• Great communication skills with the ability to liaise with colleagues
• A high focus on continued development by adapting and learning new tools/techniques as needed, with a willingness to embrace change
• A mindset that prioritises health and safety matters

In return you’ll receive
• A competitive salary and bonus package,
• Exceptional professional and personal development through our Donnelly Group Academy, to include full manufacturer training, which is unrivalled in the motor industry.
• 30 days holiday (20 annual, 10 public)
• Automatic Life cover
• Access to subsidised healthcare cash plan

With your skills and experience and our dedicated training and development programme, you’ll have everything you need to develop your technical skills and make your career with us a success.

Function
Aftersales
Status
Full Time
Type
Permanent
Hours
08:30 - 17:30 (Monday - Friday)


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Vauxhall Service Technician

Omagh

Job Ref
VSTO-24.06.2019
Location
Omagh

At Donnelly Group, we look for great people who share our passion for the Vauxhall brand. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.

As part of the Vauxhall brand family at the Donnelly Group Omagh, you’ll be part of an iconic brand portfolio. This opens up access to some of the world’s most famous vehicles, enabling you to continually develop your skills by training to achieve a full understanding of the latest vehicles and technologies.
As a technician, you’ll be responsible for the diagnosis, repair and service of the full range of brand products. You’ll also undertake vehicle road testing and will be responsible for ensuring vehicle parts are handled and stored appropriately. And of course, you’ll also play your part in ensuring that our customers receive great service, from start to finish.

We’re looking for great people who share our passion for our brands, so you’ll bring:
• Completion of an Advanced Level Apprenticeship in Light Vehicle Repair or equivalent BTEC or City & Guilds qualifications
• Your commitment to achieve a Vauxhall recognised qualification within an agreed timeframe
• A full UK Driving Licence
• Great communication skills with the ability to liaise with colleagues
• A high focus on continued development by adapting and learning new tools/techniques as needed, with a willingness to embrace change
• A mindset that prioritises health and safety matters

In return, you’ll receive a competitive salary and package, exceptional professional and personal development through our Donnelly Group Academy, to include full manufacturer training, which is unrivalled in the motor industry. With your skills and experience and our dedicated training and development programme, you’ll have everything you need to develop your technical skills to make your career with us a success.


Function
Production
Status
Full Time
Type
Permanent
Hours
Monday to Friday 08:30 am - 17:15 pm & Saturdays on a Rota Basis


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Service Technicians Dungannon

Dungannon

Job Ref
STD-26.06.2019
Location
Dungannon

At Donnelly Group, we look for great people who share our passion for our brands. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.

You’ll be part of an iconic world-leading brand portfolio which opens up access to some of the world’s most famous vehicles, enabling you to continually develop your skills to achieve a full understanding of the latest vehicles and technologies.

As a technician, you’ll be responsible for the diagnosis, repair and service of the full range of brand products. You’ll also undertake vehicle road testing and will be responsible for ensuring vehicle parts are handled and stored appropriately. And of course, you’ll also play your part in ensuring that our customers receive great service, from start to finish.

We’re looking for great people who share our passion for our brands, so you’ll bring:
• Completion of an Advanced Level Apprenticeship in Light Vehicle Repair or equivalent BTEC or City & Guilds qualifications
• Your commitment to achieve a manufacturer’s recognised qualification within an agreed timeframe
• A full UK Driving Licence
• Great communication skills with the ability to liaise with colleagues
• A high focus on continued development by adapting and learning new tools/techniques as needed, with a willingness to embrace change
• A mindset that prioritises health and safety matters

In return you’ll receive
• A competitive salary and bonus package,
• Exceptional professional and personal development through our Donnelly Group Academy, to include full manufacturer training, which is unrivalled in the motor industry.
• 30 days holiday (20 annual, 10 public)
• Automatic Life cover
• Access to subsidised healthcare cash plan

With your skills and experience and our dedicated training and development programme, you’ll have everything you need to develop your technical skills and make your career with us a success.

Function
Production
Status
Full Time
Type
Permanent
Hours
Monday to Friday 08:30 am - 17:15 pm


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TBC Ltd - General Technician (Welder)

TBC Ltd Dungannon

Job Ref
TBC/GTW/19.08.2019
Location
TBC Ltd Dungannon

TBC Ltd (Taxi and Bus Conversion Ltd), part of the Donnelly Group, are Northern Ireland's leading specialist vehicle converters for private and Motability markets, including wheelchair accessible vehicles and associated products. TBC Ltd have full European approval, supplying Volkswagen, Mercedes, Citroen, Peugeot and Vauxhall across the UK and Ireland, offering bespoke solutions for Motability, crew van, mini-bus, taxi and specialist conversions.

The Role:

Reporting to the Production Manager, the successful candidate will be a key member of the TBC Ltd team and will carry out various types of vehicle conversion to, working to ISO standards, with customer satisfaction always in mind..

Vehicle conversions will include:-

• welding and fabricating
• ply lining vehicles,
• window cutting and fitting,
• fitting electrical components
• structured aesthetic modifications to a range of vehicles

The Person:

Candidates must:-

• have a good standard of education to include GCSE Maths and English or equivalent.
• have at least 1 -2 years of welding/fabricating in a similar environment;
• be self – motivated with excellent communication skills;
• posses excellent attention to detail;
• a full driving licence
• All welders will be required to pass welding test, certified to ENISO 9606 (PT 1 Mild steel)

It would be desirable, but not essential that candidates also have:-

• relevant qualifications e.g. City and Guilds, BTEC
• auto-electric experience and hold the relevant qualifications;

Other Information
• Hours of Work: Monday to Thursday 8.00am to 5.00pm and Friday 8.00am to 2.00pm
• 30 days holidays (20 annual, 10 public)
• Access to Healthcare Plan
• Automatic Cover with Company Life Cover
• Employee Car Purchase Schemes

Closing Date 02 September 2019

Function
Production
Status
Full Time
Type
Permanent
Hours
Hours of Work: Monday to Thursday 8.00am to 5.00pm and Friday 8.00am to 2.00pm


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