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Current Vacancies

Sales

Sales Executive

Dungannon Co Tyrone

Job Ref
GSEDun-112018
Location
Dungannon Co Tyrone
Salary
Competitive package to incude basic salary and commission

Due to the continued growth and expansion that the Company is experiencing, we are always interested to hear from self motivated, enthusiastic sales professionals who are looking for their next career move. Whether you already work in the motor trade and wish to build on your existing skills and experience, or you have worked in Sales in a different environment but have a genuine desire to learn about our industry, we have opportunities for you.

The roles available could be in any of our franchises e.g. SEAT, Citroen, VW, Honda, Vauxhall, Fiat, Mitsubishi etc., or in our non-franchised Motorstore, and all of them require individuals who have a proven track record in delivering excellent standards of customer service and who strive to meet sales and profit opportunities regardless of the sector they work in.

In return Donnelly Group can offer you the opportunity to build a long term career in a well established, successful business with an attractive salary, commission and benefits package and the potential to achieve very competitive overall earnings.

To be successful you will need excellent skills in communication, planning and presenting, IT and experience with various computer packages, together with confidence, enthusiasm and great interpersonal skills.

Knowledge of, or interest in, the motor trade would be an advantage and full manufacturer training will be given.

A full driver’s license is essential for these positions.


Other Information:

• Monday to Friday, 2 late evenings and Saturday on a rota basis.
• All candidates must be flexible and prepared to work additional hours when required to meet customer demand.
• 30 days holidays (20 annual, 10 public)
• Access to Healthcare plan
• Automatic Cover with Company Life Cover plan;
• Manufacturer Training Programmes
• Company Vehicle


Closing date is 31 January 2019

Function
Sales
Status
Full Time
Type
Permanent
Hours
Monday to Friday 08.45-17.30, 2 late evenings to 19.30 and Saturday on a rota basis


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Jaguar LandRover Sales Executive

Dungannon Co Tyrone

Job Ref
JLRSE0119
Location
Dungannon Co Tyrone

With our new Jaguar LandRover state of the art showroom and workshop due to open at the end of January 2019 there has never been a more exciting time to join the Donnelly Group JLR Franchise.

We are looking to recruit a highly motivated and experienced Sales Executive to join our team.

Joining us as a Sales Executive, means you will support and guide each customer throughout the buying process. It’s a fast paced, busy role and you will be the key point of contact for every customer visiting the dealership, so it is crucial that you provide a high level of service every time.

A full driving licence is essential and a successful background in car sales would be preferred, however, experience gained from other sales environments will be considered.
In return for your hard work and enthusiasm, we’ll provide you with the opportunity for a long term career working alongside our driven and dedicated team. On offer are exceptional opportunities for development, ongoing investment in Jaguar Land Rover training, additional company benefits and a competitive earning potential.


Other Information:

• Monday to Friday, 2 late evenings and Saturday on a rota basis.
• All candidates must be flexible and prepared to work additional hours when required to meet customer demand.
• 30 days holidays (20 annual, 10 public holidays)
• Access to Healthcare plan
• Automatic Enrolment with Pension Scheme;
• Automatic Cover with Company Life Cover plan;
• Manufacturer Training Programmes
• Company Vehicle
• Access to Childcare Vouchers

Closing date: Friday 25th January 2018

Function
Sales
Status
Full Time
Type
Permanent
Hours
Monday to Friday, 2 late evenings and Saturday on a rota basis.


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Volkswagen Sales Manager

Campsie

Job Ref
VWSM - 17.01.2019
Location
Campsie


The Role

As a Volkswagen Sales Manager you will lead, motivate, manage and drive your team to provide excellent customer service. As Sales Manager you will ensure the Showroom is well managed with cars, take responsibility for the presentation of the Showroom, build and maintain strong relationships with the Brand. As Sales Manager you will work closely with other departments, and will be hands on with the day to day running of the Showroom and achieve the highest standards set out by the Brand.

Alongside your customer-centric attitude, you will be commercially minded, passionate about the car industry, motivated by setting, achieving and exceeding targets.


Role Requirements

To be successful in this role, you will have:

• A proven track record in sales
• The ability to lead by example, manage and inspire the team to deliver an Incredible performance
• Strong customer focus
• Great computer literacy
• Strong communication and negotiation skills
• Self motivation
• A full driving licence


Your Responsibilities

• To unleash the potential of the sales team by setting stretching objectives and providing regular feedback on performance against these objectives.
• To ensure that all sales executives have a current Personal Development Review to maximise performance and to support each individuals development.
• To resource the sales team appropriately on a day to day and longer term basis, with a quality that is consistent with the Donnelly Group Way.
• Maintain good relationships with our Brand partners.
• Ensure that compliance is enforced and that it meets all the obligations relating to the customer experience and to the manufacturers standards within the Sales arena.
• Full understanding of manufacturer targets, ensuring the team are maximising every opportunity.
• Encourage the sales team to review processes to ensure they are working in the most efficient way.
• Be receptive to new ways of doing things and actively encourage the sales team to try out new ideas.
• Inspire the sales team to deliver an Incredible Customer Experience for every customer that the sales team comes into contact with.
• Manage the day to day sales activities



Benefits

The Sales Manager will receive a guaranteed base salary, plus an excellent bonus structure; we also offer great benefits including:

•A genuine platform for you to develop your career and skills through our industry leading training and development programmes.
• 30 days holidays (20 annual, 10 public holidays)
• Company Vehicle
• Access to Healthcare plan
• Automatic Cover with the Company Life Cover plan;
• Access to Childcare Vouchers
• Discounts on car purchases / repairs / parts



Other Information

• Monday to Friday, 2 late evenings and Saturday on a rota basis.
• All candidates must be flexible and prepared to work additional hours when required to meet customer demand.


Closing Date – 8th February 2019

Function
Sales
Status
Full Time
Type
Permanent


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Sales Executive, Ballymena

Ballymena Co Antrim

Job Ref
SEBal0119
Location
Ballymena Co Antrim
Salary
Competitive Salary plus Bonus structure

Donnelly and Taggart Ballymena is currently going through renovation and plans on opening its new site and state of the art showroom in February 2019. As part of the exciting expansion we require Sales Executives to join our high performing team across Renault, Dacia, Honda and Motor store.

As a Sales Executive, you will be responsible for developing sales and securing repeat customer business through product knowledge and long term relationship building.
We need a self motivated, enthusiastic sales professional who is looking for their next career move. Previous experience within the Motor trade is desirable.

You will need to be;
• Organised with good time management
• IT proficient and have good knowledge of Microsoft Office and a Dealer management system
• A good team player
• Professionally presented
• Have at least one year’s previous experience in a Sales environment, preference will be given to candidates with previous experience within the Motor Trade

**A full driving licence is essential, as driving duties are involved in this role.

Other Information
• Your core hours of work are Monday to Friday 8:45am to 5:30pm, 2 late evenings to 7:30pm and Saturdays 2 out of 3 on a rota basis.

• We offer an attractive remuneration package which includes:
o A competitive basic salary plus commission
o Company vehicle
o 30 days holidays (20 annual, 10 public holidays)
o Access to Healthcare plan
o Automatic Cover with Company Life Cover plan;
o Manufacturer Training Programmes and continuous development
o Employee Car Purchase Schemes

Closing date for applications is February 1st 2019

Function
Sales
Status
Full Time
Type
Permanent
Hours
Mon to Fri, 2 evenings to 7.30pm and Saturday on rota


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Service

Jaguar LandRover Customer Service Advisor

Dungannon Co Tyrone

Job Ref
JLRCSA0119
Location
Dungannon Co Tyrone

Donnelly Group continue to go from strength to strength and we are soon to open a new, state of the art Jaguar LandRover Showroom and Workshop at our Head Office in Dungannon. Our new Showroom will be one of the most modern and innovative sales environments in Northern Ireland.

We offer exceptional professional and personal development through our Donnelly Group Academy, unrivalled in the motor industry, and which includes full manufacturer training.

We are seeking to recruit an enthusiastic and motivated individual with a proven track record in providing excellent customer service, who wishes to pursue a career with a world leading brand and industry leading employer.

Who Are We Looking For?
Essential criteria:
• Previous working experience within a customer facing environment, minimum 12 months required.
• Excellent organisation and time management skills;
• Computer Literate;
• Possess a good work ethic;
• A full driver’s licence as driving duties are involved.

Desirable Criteria: (Not essential however may be used to facilitate short listing)
• Previous experience within the automotive industry;
• Knowledge of vehicle parts;
• Working knowledge of Kerridge;
• Previous working experience with targets and selling.

What we offer:-
• An attractive remuneration package consisting of basic salary and bonus;
• 30 days holiday each year (20 annual leave and 10 public holidays);
• Company Life Assurance cover;
• Access to health care plan;

Closing date: 29th January 2019

Function
Aftersales
Status
Full Time
Type
Permanent
Hours
Monday - Friday and Saturday on a rota basis


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Aftersales

Service Advisor 12 months FTC

Ballymena Co Antrim

Job Ref
SAFTBally0119
Location
Ballymena Co Antrim
Salary
Competitive Salary

Reporting to the Service Manager you will be joining the team on a 12 month fixed term contract, covering for Maternity Leave.

No experience in the motor industry is needed and full training will be provided, however previous customer service and admin experience is essential.
You will be the main point of contact between the customer and the workshop ensuring high levels of customer service.

This role is based on Ballymena and you will be looking after both the Renault and Dacia franchises.

The Role
• Welcoming customers to the Service department
• Organising bookings to ensure availability of the workshop in line with the dealer guidelines
• Build strong interdepartmental relationships between the service desk, workshop and show rooms, paying attention to the specific requirements of the franchises
• To promote the service facilities and encourage repeat after sales
• Manage customer follow ups to develop strong customer relationships

The Person
• At least one years Customer Service and Administrative experience
• Working knowledge of computer systems including Microsoft office, excel and outlook. Comfortable learning new Computer packages
• Work independently in a busy, active environment, managing own time and workflow effectively.
• Present a consistently professional image to both internal and external customers, through attitude , behaviour and personal appearance
• Comfortable dealing with customers and handling queries
• A full drivers licence is essential as driving duties will be involved

Other information
• Hours of work will be Monday to Friday 8.30am – 5.30pm, including Saturday on a rota basis
• 30 days holiday (20 annual, 10 stats)
• Competitive base salary plus company bonus structure
• Access to Health shield medical cash plan
• Company Life Insurance
• Company Pension Scheme




Function
Aftersales
Status
Full Time
Type
Fixed Term Contract
Hours
Mon - Fri 8.30am - 5.30pm Saturdays on a rota


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Service Advisor

Ballymena Co Antrim

Job Ref
SAFTBally0119
Location
Ballymena Co Antrim
Salary
Competitive Salary

Reporting to the Service Manager you will be joining a growing Service team based in the newly refurbished showroom in Ballymena

Previous experience in a similar role is necessary as this is a busy Service desk and there is a need for the successful person to hit the ground running. Experience working within the motor industry within the Service department is preferred.

You will be the main point of contact between the customer and the workshop ensuring high levels of customer service.

The Role
• Welcoming customers to the Service department
• Organising bookings to ensure availability of the workshop in line with the dealer guidelines
• Build strong interdepartmental relationships between the service desk, workshop and show rooms, paying attention to the specific requirements of the franchises
• To promote the service facilities and encourage repeat after sales
• Manage customer follow ups to develop strong customer relationships

The Person
• At least two years Customer Service or Service desk experience
• Previous experience working between departments, communicating requirements and setting timeframes
• Working knowledge of computer systems including Microsoft office, excel and outlook. Comfortable learning new Computer packages
• Work independently in a busy, active environment, managing own time and workflow effectively.
• Present a consistently professional image to both internal and external customers, through attitude , behaviour and personal appearance
• Comfortable dealing with customers and handling queries
• A full drivers licence is essential as driving duties will be involved

Other information
• Hours of work will be Monday to Friday 8.30am – 5.30pm, including Saturday on a rota basis
• 30 days holiday (20 annual, 10 stats)
• Competitive base salary plus company bonus structure
• Access to Health shield medical cash plan
• Company Life Insurance
• Company Pension Scheme




Function
Aftersales
Status
Full Time
Type
Permanent
Hours
Mon - Fri 8.30am - 5.30pm Saturdays on a rota


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Workshop

Volkswagen Service Technician

Campsie

Job Ref
VST - 07.11.2018
Location
Campsie

At Donnelly Group, we look for great people who share our passion for the Volkswagen brand. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.

As part of the Volkswagen brand family at Donnelly Volkswagen Eglinton, you’ll be part of an iconic world-leading brand portfolio. This opens up access to some of the world’s most famous vehicles, enabling you to continually develop your skills by training to achieve a full understanding of the latest vehicles and technologies.
As a technician, you’ll be responsible for the diagnosis, repair and service of the full range of brand products. You’ll also undertake vehicle road testing and will be responsible for ensuring vehicle parts are handled and stored appropriately. And of course, you’ll also play your part in ensuring that our customers receive great service, from start to finish.

We’re looking for great people who share our passion for our brands, so you’ll bring:
• Completion of an Advanced Level Apprenticeship in Light Vehicle Repair or equivalent BTEC or City & Guilds qualifications
• Your commitment to achieve a Volkswagen recognised qualification within an agreed timeframe
• A full UK Driving Licence
• Great communication skills with the ability to liaise with colleagues
• A high focus on continued development by adapting and learning new tools/techniques as needed, with a willingness to embrace change
• A mindset that prioritises health and safety matters

In return, you’ll receive a competitive salary and package, exceptional professional and personal development through our Donnelly Group Academy, to include full manufacturer training, which is unrivalled in the motor industry. With your skills and experience and our dedicated training and development programme, you’ll have everything you need to develop your technical skills to make your career with us a success.

Function
Aftersales
Status
Full Time
Type
Permanent


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Land Rover Technicians

Dungannon Co Tyrone

Job Ref
TechDun - 122018
Location
Dungannon Co Tyrone
Salary
Competitive basic plus bonus

Donnelly Group continue to go from strength to strength and we are soon to open a new, state of the art Jaguar Land Rover Showroom and Workshop at our Head Office in Dungannon. Our new Workshop will be one of the most modern and innovative environments in Northern Ireland equipped with the latest technology and resources. We offer exceptional professional and personal development through our Donnelly Group Academy, which is unrivalled in the motor industry, and which includes full manufacturer training.

We now need to expand our Jaguar Land Rover workshop team to meet the growing demands of the business and are seeking to recruit fully qualified and highly skilled Technicians who are looking for a career with a world leading brand and industry leading employer.

The role includes understanding the condition of the vehicle, diagnosing faults and accurately completing service records as specified by Service Manager and/or Workshop Controller. You will use your technical knowledge and skills to carry out repairs and maintenance on vehicles to a exceptional professional standard, enabling efficient, economic and safe servicing and repair of customer vehicles.

Our technicians work a 40 hour week, 8.30am to 5.30pm Monday to Friday.

We pay the most competitive rates in the industry today including performance related bonuses

Company Benefits
• 30 days holidays per year (20 annual and 10 public)
• Access to Healthcare plan;
• Automatic Enrolment in Life Cover;
• Access to Childcare Vouchers;

Closing Date - 28th February 2019

Function
Aftersales
Status
Full Time
Type
Permanent
Hours
8.30am to 5.30pm Monday to Friday.


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Administration

Warranty Administrator FTC

Mallusk Co Antrim

Job Ref
WAMatM0119
Location
Mallusk Co Antrim
Salary
See Description

We have an open position for a Warranty Administrator at our Mallusk site. This role is a Maternity contract and will be a Fixed Term contract for 12 months.

The role reports directly to our Service Manager and will be involved in the administration of warranty claims, service packs and general administrative duties that fall within the Service department.

The role:
- Submitting, processing and monitoring warranty claims in line with manufacture expectations
- Coordinating Service files and working within the department to ensure paperwork and files are completed appropriately and on time
- Provide guidance to the Service managers relating to warranty claim limits and allowances
- Administration of data entry of claims using our CRM system Kerridge
- Reviewing warranty reports with the management team to agree actions on warranty claims
- General administrative duties within the Service department
- Supporting the Service Advisor's with prospecting events to highlight new offers
- Follow up calls with customers to discuss outstanding claims and warranty concerns
- Supporting the Senior team with warranty audits

The person
- Minimum 2 years in an administrative role
- Experience in a busy and demanding environment
- Good organisation and time management skills
- Attention to detail and time management
- Strong IT skills, knowledge of the Microsoft suite, previous experience with a CRM system would be an advantage
- Knowledge of claims processes, in particular warranty or finance concerns would also be an advantage
- Knowledge of the motor industry would be an advantage, but is not essential as full training will be provided

Other Information
Attractive Salary plus company benefits
- 30 days holidays per year
- Automatic Enrolment in Life Cover;
- Automatic Enrolment in Workplace Pension Scheme;
- Access to Childcare Vouchers;
- Access to Healthcare Cash Plan;
- Manufacturer Training

Core Hours – Monday – Friday 8.30am – 5.30pm

Function
Business Support
Status
Full Time
Type
Fixed Term Contract
Hours
Monday to Friday 8.30am - 5.30pm


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